Battle.net Launcher with StarCraft II ready to launch

If you’re having trouble installing the Battle.net App and Blizzard games then this guide will help you fix them! I kept running into “BLZBNTBTS0000005D” errors when setting up my new Windows 10 computer. I briefly talk about this issue in my last post. Luckily, I was able to get the Battle.net App & StarCraft II installed after a bit of searching and troubleshooting and this guide will detail those steps.

Have you tried uninstalling and then reinstalling this 'battlenet'? Have you tried right-clicking on the shortcut to the program, or the.exe, and selecting the 'Run As Administrator' option? Do so even if your user is an Admin.

First, even though the Battle.net App or Blizzard game gave you an error about not being able to connect, it may have actually worked. For me at least, it actually did install the correct files to launch the Battle.net App. Navigate to the directory you picked to install the Battle.net App.The default is C:Program Files (x86)Battle.net. You should find some executables (EXE) and folders.

Files of importance are “Battle.net Launcher.exe” & “Battle.net.exe” executables . Hopefully you see these files because this guide is dependent on having them. If you do not, then keep trying to install Battle.net the regular way. Also, you may not have file extensions visible. So you may just see “Battle.net Launcher” & “Battle.net” without the .exe at the ends.

Try to run the “Battle.net Launcher.exe” file. but I kept getting the same error. The program was not able to connect (“updating Battle.net” , then “starting Battle.net” for a second, then error). Luckily, many experienced this same issue with Windows 8/8.1 64-bit and so I found a forum post on Blizzard’s website. The post title Cannot install Battle.net app properly. Error: BLZBNTBTS0000005D that was the most helpful. Sadly, Blizzard has change their forums so the direct link does not work anymore.

Fixing Battle.net Issues BLZBNTBTS0000005D

The fix that worked for me was right clicking Battle.net Launcher.exe then click Properties > Compatibility tab > check the box “Run this program in compatibility mode” > from the drop down select Windows XP (Service Pack 3) > also check “Run this program as an administrator” > click Apply > OK. Apply the same settings for Battle.net.exe and you should be good to go! Running Battle.net Launcher.exe should allow you to download any Blizzard game like StarCraft, Diablo, or World of Warcraft like normal.

Officially, Blizzard recommends running Windows in Selective Startup and disabling virus scanning software. Support Forum Agent Glaxigrav states this in a Blizzard forum post:

Can you please try running a Selective Startup first, and then install the Battle.net App? If you have any security software installed, you’ll want to be sure to temporarily disable that as well.

Once you’ve done that, you can grab the most recent version of the Battle.net App here. Let me know if that gets the installer going!

But that solution did not work for many nor myself, as pointed at by the forum post. Once StarCraft II finished downloading and installing I did run into more problems. Actually launching the game where the launcher said it was located did nothing. That was fixed just by restarting my computer. Now my Battle.net App and StarCraft II run without issues and I hopefully yours do as well!

When I first wrote this article back in 2015 I had linked to the Blizzard forum post. Sadly, Blizzard has changed it’s forum so the link no longer works and I removed it. But I did find a new official support article.

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Enjoy legendary games such as World of Warcraft, or the Diablo and Starcraft series through this official Blizzard-created game download platform

While having your favorite games on a disc can be a great feeling, the dread of getting one scratched and unreadable is unbearable.

While physical copies still appeal to the most nostalgic, today's high Internet speeds make downloading digital content to be faster and more efficient.

Battle.net is an online digital game distribution platform that allows you to download and manage your favorite Blizzard titles.

A must-have app for any die-hard Blizzard fan

The app itself is similar to other digital game distribution platforms, in that it allows you download and launch your favorite games, create personalized gaming accounts and much more. The twist here is that this app focuses on everything that is Blizzard-related.

Enter the worlds of Azeroth, Sanctuary and many others through one app

Veteran players can download most Blizzard titles from within the app, except those who are tagged as legacy (old) titles.

It doesn't matter if you want to download World of Warcraft, Diablo III, Starcraft I and II Overwatch or any other game, they are all made available through just one window.

The downloading process can be paused at any moment, and the app supports great connection speeds. Any settings such as download and install directories can be modified in real time, even during an active download with no repercussions over game functionality.

Find people that share your gaming interests

Battle.net allows you to create a unique profile where you can input details such as name, username, an avatar, etc. If you have friends outside the app, then you can also link your other social media profiles, thus helping you find them easier. Your gaming interests are automatically updated with every title you download, and they are used when trying to find groups and chats.

Shop and be up to date with everything that's happening

Not only games that are Pay-to-Play can be bought from the Battle.net app, titles that require a monthly subscription (or 'game time') can also have it paid for through the app. Currently, this platform supports PayPal, Blizzard Balance, and Credit Card.

Battle.net doesn't keep you updated just through the downloading of patches, but also through a newsfeed of all recent and current events of all things Blizzard-related. This way you always know what the next patch might bring, inside information regarding your favorite titles and various other announcements.

An overall good digital game distribution platform

It doesn't matter if you play all Blizzard titles at a hardcore level or just one of them casually, this application will surely become useful to you in one way or another. You can use it as a game downloader, launcher and updater, a means to find people that play the same titles as you or a compact and up-to-date news feed.

Filed under

• We've made changes to the way we serve game updates to save you bandwidth and always keep your recently played games up-to-date.
• Bug Fixes:
• Resolved an issue where activating push-to-talk or mute/unmute did not play a sound.
• Removing a user from a group while they are in voice no longer puts the group in a bad state.

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